Health Information & Quality Authority of Ireland (HIQA)2009-08-072009-08-072009http://hdl.handle.net/10147/76714The standards cover what is felt to be important to residents and what they can expect from the service provider. There are 32 standards in total. Each standard is supported by a number of criteria. The criteria set out in detail ways in which the standards can be met by the service providers.enRESIDENTIAL CAREOLDER PEOPLEReport