Bringing the Board of Directors on Board with Quality and Safety of Clinical Care
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CitationTemple Street Children’s University Hospital and HSE Quality Improvement Division (2018), Bringing the Board of Directors on Board with Quality and Safety of Clinical Care at Temple Street Children’s University Hospital: A case study and Toolkit. Dublin: Temple Street Children’s University Hospital and Health Service Executive.
PublisherHealth Service Executive
AbstractThe genesis of this project was about bringing the Temple Street Children’s University Hospital Board of Directors on a journey, which would result in the Board holding the hospital Executive accountable for the quality of clinical care delivered. It was a collaboration between the Board, the Project Team and the HSE Quality Improvement Division. Governing Boards of healthcare organisations are responsible for their organisations’ performance (HSE 2017). Prior to this project Temple Street Children’s University Hospital (TSCUH) Board of Directors received operational information on access, efficiency, human resources and finance indicators through a monthly balanced score card report, while the quality indicators were reported quarterly. Data on the score card were presented using a red, amber and green speedometer with an associated line chart, which demonstrated if the desired target was achieved.
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