A patient reported outcome measure (PROM) assessing quality of care in the urology hospital outpatient setting
| dc.contributor.author | Alsinnawi, M | |
| dc.contributor.author | Dowling, CM | |
| dc.contributor.author | McKeown, S | |
| dc.contributor.author | Flynn, R | |
| dc.contributor.author | McDermott, TED | |
| dc.contributor.author | Grainger, R | |
| dc.contributor.author | Thornhill, JA | |
| dc.date.accessioned | 2014-09-17T09:36:01Z | |
| dc.date.available | 2014-09-17T09:36:01Z | |
| dc.date.issued | 2014-09 | |
| dc.identifier.citation | Alsinnawi M et al. A patient reported outcome measure (PROM) assessing quality of care in the urology hospital outpatient setting. IMJ 2014 107(8) | en_GB |
| dc.identifier.uri | http://hdl.handle.net/10147/326187 | |
| dc.description.abstract | A prospective blind PROM (patient reported outcome measure) study performed in our urology department examined the outpatient-clinic experience. 104 questionnaires were completed. 23 patients (22%) felt the waiting times for appointments was excessive. 13 patients (13%) experienced difficulty in contacting administrative staff. 98 patients (94%) considered the waiting areas good but 31 patients (31%) considered lack of privacy an issue. Consultants saw 65 patients (63%). 62 patients (60%) expected to be seen by a consultant. 32 patients (31%) felt consultation with a different doctor on return visits was unsatisfactory. 76 patients (73%) â fully trustedâ their doctors. 78 patients (75%) rated their visit excellent, 10 patients (10%) added comments. Despite frustration with waiting times, the experience of patients reflects a positive rapport and trust between patient and doctor. | |
| dc.language.iso | en | en |
| dc.publisher | Irish Medical Journal | en_GB |
| dc.subject | OUTPATIENT CARE | en_GB |
| dc.subject | QUALITY CONTROL | en_GB |
| dc.subject | HOSPITAL | en_GB |
| dc.title | A patient reported outcome measure (PROM) assessing quality of care in the urology hospital outpatient setting | en_GB |
| dc.type | Article | en |
| dc.identifier.journal | Irish Medical Journal | en_GB |
| dc.description.funding | No funding | en |
| dc.description.province | Leinster | en |
| dc.description.peer-review | peer-review | en |
| refterms.dateFOA | 2018-08-24T18:21:04Z | |
| html.description.abstract | A prospective blind PROM (patient reported outcome measure) study performed in our urology department examined the outpatient-clinic experience. 104 questionnaires were completed. 23 patients (22%) felt the waiting times for appointments was excessive. 13 patients (13%) experienced difficulty in contacting administrative staff. 98 patients (94%) considered the waiting areas good but 31 patients (31%) considered lack of privacy an issue. Consultants saw 65 patients (63%). 62 patients (60%) expected to be seen by a consultant. 32 patients (31%) felt consultation with a different doctor on return visits was unsatisfactory. 76 patients (73%) â fully trustedâ their doctors. 78 patients (75%) rated their visit excellent, 10 patients (10%) added comments. Despite frustration with waiting times, the experience of patients reflects a positive rapport and trust between patient and doctor. |
