Show simple item record

dc.contributor.authorIrish Society for Quality and Safety in Healthcare
dc.contributor.authorUniversity of Ulster
dc.date.accessioned2014-08-14T11:47:54Z
dc.date.available2014-08-14T11:47:54Z
dc.date.issued2010
dc.identifier.citationIrish Society for Quality and Safety in Healthcare, University of Ulster .Measuring the patient’s experience of hospital services. Dublin: Irish Society for Quality & Safety in Healthcare; 2010. 91p.en_GB
dc.identifier.urihttp://hdl.handle.net/10147/324758
dc.descriptionThe ISQSH inpatient survey initiative was established to investigate and report upon patients’ perceptions of the quality of care and service they received during their hospital stay. The ISQSH completed the first Irish national inpatient survey in 2000, the National Patient Perception of the Quality of Healthcare Survey, followed by another successful survey in 2002. Both surveys examined similar dimensions of inpatient quality of care such as: overall impressions, admission procedure, information provision, care and assistance, operations and procedures, medication and pain management, hotel aspects (e.g. room, bed), and discharge procedures. Expanding on the success of these surveys, the Society conducted its third national inpatient survey in 2004. The survey tool used in 2004 was amended for use in 2010 to reflect feedback from: hospitals that had participated previously, stakeholders, an extensive literature review, and tests carried out to determine the validity and reliability of the survey toolen_GB
dc.language.isoenen
dc.publisherIrish Society for Quality & Safety in Healthcare (ISQSH)en_GB
dc.relation.urlhttp://www.isqsh.ie/en_GB
dc.subjectSURVEYen_GB
dc.subjectPATIENT SATISFACTIONen_GB
dc.subjectQUALITYen_GB
dc.subjectSAFETYen_GB
dc.titleMeasuring the patient’s experience of hospital services: hospital inpatient survey 2010en_GB
dc.typeReporten
refterms.dateFOA2018-08-24T16:42:29Z


Files in this item

Thumbnail
Name:
measuringpatientsexperienceofh ...
Size:
3.948Mb
Format:
PDF

This item appears in the following Collection(s)

Show simple item record