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    The use and limitations of SMS reminders to improve outpatient attendance rates

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    Authors
    Sheil, F
    Davis, S
    Lowery, AJ
    Hill, ADK
    Issue Date
    2014-06
    Keywords
    OUTPATIENT CARE
    MOBILE PHONE
    Local subject classification
    ATTENDANCE
    
    Metadata
    Show full item record
    Citation
    Sheil F et al. The use and limitations of SMS reminders to improve outpatient attendance rates. IMJ. 2014 June 107 (6)
    Publisher
    Irish Medical Journal
    Journal
    Irish Medical Journal
    URI
    http://hdl.handle.net/10147/323369
    Abstract
    Missed appointments and non-attendance at outpatient clinics are a major cause of inefficiency in the health service. It is estimated that this problem currently costs the Health Service Executive (HSE) up to 33 million annually; each individual non-attendance costs 80 and adds a burden to lengthening waiting lists and a potential delay in assessment and treatment of the non-attending patient. Outpatient Breast Services are currently under particular pressure with a 60% increase in referrals to the Symptomatic Breast Units (SBU) since services were centralised under the auspices of the NCCP in 2007 1 .
    Item Type
    Article
    Other
    Language
    en
    Collections
    Beaumont Hospital

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