Open disclosure national guidelines communicating with service users and their families following adverse events in healthcare

Health Service Executive (HSE) Quality and Patient Safety Directorate

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opdiscnationalguidelines2013.pdf

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Authors

Health Service Executive (HSE) Quality and Patient Safety Directorate

Issue Date

2013-11

Keywords

PATIENT SAFETY
QUALITY
CLINICAL GOVERNANCE
COMMUNICATION

Local subject classification

ADVERSE EVENTS

Item Type

Guideline

Language

Sponsors

The National Project Team wish to acknowledge the following people and services for their support during the open disclosure national pilot programme and throughout the development of these guidelines: Mr Ciarán Breen and the staff at the State Claims Agency and Clinical Indemnity Scheme. The management and staff in the HSE National Advocacy Unit. The Medical Protection Society (MPS). The management and staff at the Mater Misericordiae University Hospital and in particular Ms Catherine Holland, Open Disclosure Lead. The management and staff at Cork University Hospital and in particular Ms Celia Cronin and Ms Deirdre O’Keefe, Open Disclosure Leads. Dr Philip Crowley and the staff of the HSE Quality and Patient Safety Directorate.

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Quality and Patient Safety