Hdl Handle:
http://hdl.handle.net/10147/71983
Title:
Customer action plan 2009-2011
Authors:
Department of Social and Family Affairs (DSFA)
Publisher:
Department of Social and Family Affairs (DSFA)
Issue Date:
2009
URI:
http://hdl.handle.net/10147/71983
Item Type:
Report
Language:
en
Description:
This customer action plan builds on the achievements of previous plans and sets out the commitments by the Department to develop and enhance its services over the coming years. It outlines the aims and actions being undertaken in respect of each customer contact channel. These aims and actions are a fundamental part of the Department’s eGovernment strategy and modernisation agenda. They support the objectives of transforming the way services are organised and delivered, maximising the use of resources – technology and staff, to deliver a modern service to customers and address accessibility and eFinancial inclusion.
Keywords:
SOCIAL PLANNING

Full metadata record

DC FieldValue Language
dc.contributor.authorDepartment of Social and Family Affairs (DSFA)-
dc.date.accessioned2009-06-30T14:51:58Z-
dc.date.available2009-06-30T14:51:58Z-
dc.date.issued2009-
dc.identifier.urihttp://hdl.handle.net/10147/71983-
dc.descriptionThis customer action plan builds on the achievements of previous plans and sets out the commitments by the Department to develop and enhance its services over the coming years. It outlines the aims and actions being undertaken in respect of each customer contact channel. These aims and actions are a fundamental part of the Department’s eGovernment strategy and modernisation agenda. They support the objectives of transforming the way services are organised and delivered, maximising the use of resources – technology and staff, to deliver a modern service to customers and address accessibility and eFinancial inclusion.en
dc.language.isoenen
dc.publisherDepartment of Social and Family Affairs (DSFA)en
dc.subjectSOCIAL PLANNINGen
dc.titleCustomer action plan 2009-2011en
dc.typeReporten
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