Towards a more person-centred home care service: A study of the preferences of older adults and home care workers

Hdl Handle:
http://hdl.handle.net/10147/620658
Title:
Towards a more person-centred home care service: A study of the preferences of older adults and home care workers
Authors:
Dempsey, Catherine; Normand, Charles; Timonen, Virpi
Affiliation:
School of Medicine, Trinity College Dublin; School of Social Work and Social Policy, Trinity College Dublin
Citation:
Administration, vol. 64, no. 2 (2016), pp. 109–136
Publisher:
Health Service Executive (HSE)
Journal:
Administration
Issue Date:
Aug-2016
URI:
http://hdl.handle.net/10147/620658
Additional Links:
http://www.degruyter.com/downloadpdf/j/admin.2016.64.issue-2/admin-2016-0018/admin-2016-0018.xml
Item Type:
Article
Language:
en
Description:
The purpose of this study was to investigate the views of older home care recipients on the care that they receive and the preferences of the home help staff to work more flexible times, in order to provide a more person-centred service for the older person. A mixed-methods design was used, incorporating both qualitative and quantitative research methods. The qualitative phase involved five focus groups (total participants: n=23), to gain information on the recipients’ views on the home help received and how the service may become more person-centred. The quantitative phase involved sending postal questionnaires to Health Service Executive (HSE) home help employees (n=202) and to home help employees from a voluntary home help agency in Dublin South West (n=147). The findings from the qualitative phase of theresearch highlighted that the recipients were mainly satisfied with the service received but would like more communication with home help managers, and to be consulted regarding their care to allow for a more person-centred service. Companionship was also identified as a need for the older person. Data from the quantitative analysis indicated that home help employees, particularly in the HSE, are willing to work outside current contracted hours; for example, 8 p.m. to midnight midweek, or on Sunday evenings. Therefore, the future possibility of recruiting HSE home help staff to work more flexible hours needs to be considered to allow for a more person-centred home help service.
Keywords:
HOME CARE; OLDER PEOPLE

Full metadata record

DC FieldValue Language
dc.contributor.authorDempsey, Catherineen
dc.contributor.authorNormand, Charlesen
dc.contributor.authorTimonen, Virpien
dc.date.accessioned2016-09-23T13:32:27Z-
dc.date.available2016-09-23T13:32:27Z-
dc.date.issued2016-08-
dc.identifier.citationAdministration, vol. 64, no. 2 (2016), pp. 109–136en
dc.identifier.urihttp://hdl.handle.net/10147/620658-
dc.descriptionThe purpose of this study was to investigate the views of older home care recipients on the care that they receive and the preferences of the home help staff to work more flexible times, in order to provide a more person-centred service for the older person. A mixed-methods design was used, incorporating both qualitative and quantitative research methods. The qualitative phase involved five focus groups (total participants: n=23), to gain information on the recipients’ views on the home help received and how the service may become more person-centred. The quantitative phase involved sending postal questionnaires to Health Service Executive (HSE) home help employees (n=202) and to home help employees from a voluntary home help agency in Dublin South West (n=147). The findings from the qualitative phase of theresearch highlighted that the recipients were mainly satisfied with the service received but would like more communication with home help managers, and to be consulted regarding their care to allow for a more person-centred service. Companionship was also identified as a need for the older person. Data from the quantitative analysis indicated that home help employees, particularly in the HSE, are willing to work outside current contracted hours; for example, 8 p.m. to midnight midweek, or on Sunday evenings. Therefore, the future possibility of recruiting HSE home help staff to work more flexible hours needs to be considered to allow for a more person-centred home help service.en
dc.language.isoenen
dc.publisherHealth Service Executive (HSE)en
dc.relation.urlhttp://www.degruyter.com/downloadpdf/j/admin.2016.64.issue-2/admin-2016-0018/admin-2016-0018.xmlen
dc.subjectHOME CAREen
dc.subjectOLDER PEOPLEen
dc.titleTowards a more person-centred home care service: A study of the preferences of older adults and home care workersen
dc.typeArticleen
dc.contributor.departmentSchool of Medicine, Trinity College Dublin; School of Social Work and Social Policy, Trinity College Dublinen
dc.identifier.journalAdministrationen
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