Evaluation of the National Open Disclosure Pilot

Hdl Handle:
http://hdl.handle.net/10147/617915
Title:
Evaluation of the National Open Disclosure Pilot
Authors:
Health Service Executive (HSE); The State Claims Agency (SCA)
Publisher:
Health Service Executive (HSE)
Issue Date:
Jul-2016
URI:
http://hdl.handle.net/10147/617915
Item Type:
Report
Language:
en
Description:
In October 2010 the State Claims Agency (SCA) and the Health Service Executive (HSE) with the support of the Medical Protection Society (MPS) commenced a two-year Open Disclosure Pilot project at two sites, the Mater Misericordiae University Hospital, Dublin and Cork University Hospital. The project objective was to: (i) Provide training and other resources to support managers, doctors and other healthcare professionals in engaging in the open disclosure process with patients and their families; (ii) Provide support and guidance to healthcare professionals in relation to how to communicate with patients and their families following an adverse event and to manage the challenges in communication which can occur; and (iii) To demonstrate the importance of open disclosure for patients and their families, health and social care staff and the wider organisation. It was planned that the learning from the pilot project would be used to inform the development of (i) a national policy and supporting guidelines on open disclosure and (ii) a standardised national open disclosure framework to be implemented across all health and social care services that would progress, foster and practically support a culture of openness in an informed, sensitive, inclusive and safe environment.
Keywords:
HEALTH SERVICES AND THEIR MANAGEMENT; ADVERSE EVENTS; CLAIMS ANALYSIS
Local subject classification:
OPEN DISCLOSURE

Full metadata record

DC FieldValue Language
dc.contributor.authorHealth Service Executive (HSE)en
dc.contributor.authorThe State Claims Agency (SCA)en
dc.date.accessioned2016-08-03T15:18:43Z-
dc.date.available2016-08-03T15:18:43Z-
dc.date.issued2016-07-
dc.identifier.urihttp://hdl.handle.net/10147/617915-
dc.descriptionIn October 2010 the State Claims Agency (SCA) and the Health Service Executive (HSE) with the support of the Medical Protection Society (MPS) commenced a two-year Open Disclosure Pilot project at two sites, the Mater Misericordiae University Hospital, Dublin and Cork University Hospital. The project objective was to: (i) Provide training and other resources to support managers, doctors and other healthcare professionals in engaging in the open disclosure process with patients and their families; (ii) Provide support and guidance to healthcare professionals in relation to how to communicate with patients and their families following an adverse event and to manage the challenges in communication which can occur; and (iii) To demonstrate the importance of open disclosure for patients and their families, health and social care staff and the wider organisation. It was planned that the learning from the pilot project would be used to inform the development of (i) a national policy and supporting guidelines on open disclosure and (ii) a standardised national open disclosure framework to be implemented across all health and social care services that would progress, foster and practically support a culture of openness in an informed, sensitive, inclusive and safe environment.en
dc.language.isoenen
dc.publisherHealth Service Executive (HSE)en
dc.subjectHEALTH SERVICES AND THEIR MANAGEMENTen
dc.subjectADVERSE EVENTSen
dc.subjectCLAIMS ANALYSISen
dc.subject.otherOPEN DISCLOSUREen
dc.titleEvaluation of the National Open Disclosure Piloten
dc.typeReporten
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