Report of the Confidential Recipient

Hdl Handle:
http://hdl.handle.net/10147/605502
Title:
Report of the Confidential Recipient
Authors:
Office of the Confidential Recipient for the Health Service
Affiliation:
Health Service Executive
Publisher:
Health Service Executive (HSE)
Issue Date:
Feb-2016
URI:
http://hdl.handle.net/10147/605502
Item Type:
Report
Language:
en
Description:
In December 2014 the HSE published its policy on Safeguarding Vulnerable Persons at risk of abuse to provide a consistent approach to protecting vulnerable people from abuse and neglect, to ensure all services would have a no tolerance approach to any form of abuse as well as promote a culture that supports that ethos. At this time, the HSE also appointed the Confidential Recipient. The Confidential Recipient receives concerns and allegations of abuse, negligence, mistreatment or poor care practices in HSE or HSE funded residential care facilities from any person (resident, client advocate, family member, staff or the public). The Confidential Recipient also receives complaints in relation to Care Planning or care arrangements. The Confidential Recipient acts as a voice for the complainant, navigating the system, passing the concern on to the relevant person within the HSE to review or investigate appropriately within agreed timelines.
Keywords:
PATIENT ADVOCACY; HUMAN RIGHTS; ABUSE; NEGLECT

Full metadata record

DC FieldValue Language
dc.contributor.authorOffice of the Confidential Recipient for the Health Serviceen
dc.date.accessioned2016-04-15T15:23:59Zen
dc.date.available2016-04-15T15:23:59Zen
dc.date.issued2016-02en
dc.identifier.urihttp://hdl.handle.net/10147/605502en
dc.descriptionIn December 2014 the HSE published its policy on Safeguarding Vulnerable Persons at risk of abuse to provide a consistent approach to protecting vulnerable people from abuse and neglect, to ensure all services would have a no tolerance approach to any form of abuse as well as promote a culture that supports that ethos. At this time, the HSE also appointed the Confidential Recipient. The Confidential Recipient receives concerns and allegations of abuse, negligence, mistreatment or poor care practices in HSE or HSE funded residential care facilities from any person (resident, client advocate, family member, staff or the public). The Confidential Recipient also receives complaints in relation to Care Planning or care arrangements. The Confidential Recipient acts as a voice for the complainant, navigating the system, passing the concern on to the relevant person within the HSE to review or investigate appropriately within agreed timelines.en
dc.language.isoenen
dc.publisherHealth Service Executive (HSE)en
dc.subjectPATIENT ADVOCACYen
dc.subjectHUMAN RIGHTSen
dc.subjectABUSEen
dc.subjectNEGLECTen
dc.titleReport of the Confidential Recipienten
dc.typeReporten
dc.contributor.departmentHealth Service Executiveen
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