Is mediation and conflict resolution the way forward in the Irish health service? / report by John Hynes

Hdl Handle:
http://hdl.handle.net/10147/58793
Title:
Is mediation and conflict resolution the way forward in the Irish health service? / report by John Hynes
Authors:
Hynes, John
Other Contributors:
Health Service Executive (HSE)
Affiliation:
Health Service Executive (HSE) Kildare West Wicklow Mental Health Service Naas
Issue Date:
2007
URI:
http://hdl.handle.net/10147/58793
Item Type:
Report
Language:
en
Description:
In this project the writer will discuss conflict resolution in the Irish health service. The writer intends to do this by reviewing the literature on the many aspects of this subject. The writer will look at the history of the health service in Ireland beginning in 1838 with the introduction of the Poor Law Act. The writer will then progress to how the services have changed over the years; he will discuss the greatest change so far in the health service, the amalgamation of the eleven health boards, the voluntary hospitals, and the voluntary organisations into one executive namely the Health Service Executive. The writer will look at the many causes of conflict as described in the literature and will hope to get an understanding of why conflict happens and how it can be avoided. The Writer will discuss the various types of conflict present in the health service including staff/management, interpersonal /inter professional difficulties and customer relationships. The writer will look at conflict describing the many ways that it can be resolved including, interest based problem solving, collective-bargaining, mediation and facilitation. The writer will discuss the history of partnership in the health service in Ireland and review whether conflict resolution in the health service is moving towards partnership and mediation.
Keywords:
MENTAL HEALTH; MENTAL HEALTH SERVICES; CONFLICT RESOLUTION

Full metadata record

DC FieldValue Language
dc.contributor.authorHynes, John-
dc.contributor.otherHealth Service Executive (HSE)-
dc.date.accessioned2009-04-02T09:23:16Z-
dc.date.available2009-04-02T09:23:16Z-
dc.date.issued2007-
dc.identifier.urihttp://hdl.handle.net/10147/58793-
dc.descriptionIn this project the writer will discuss conflict resolution in the Irish health service. The writer intends to do this by reviewing the literature on the many aspects of this subject. The writer will look at the history of the health service in Ireland beginning in 1838 with the introduction of the Poor Law Act. The writer will then progress to how the services have changed over the years; he will discuss the greatest change so far in the health service, the amalgamation of the eleven health boards, the voluntary hospitals, and the voluntary organisations into one executive namely the Health Service Executive. The writer will look at the many causes of conflict as described in the literature and will hope to get an understanding of why conflict happens and how it can be avoided. The Writer will discuss the various types of conflict present in the health service including staff/management, interpersonal /inter professional difficulties and customer relationships. The writer will look at conflict describing the many ways that it can be resolved including, interest based problem solving, collective-bargaining, mediation and facilitation. The writer will discuss the history of partnership in the health service in Ireland and review whether conflict resolution in the health service is moving towards partnership and mediation.en
dc.language.isoenen
dc.subjectMENTAL HEALTHen
dc.subjectMENTAL HEALTH SERVICESen
dc.subjectCONFLICT RESOLUTIONen
dc.titleIs mediation and conflict resolution the way forward in the Irish health service? / report by John Hynesen
dc.typeReporten
dc.contributor.departmentHealth Service Executive (HSE) Kildare West Wicklow Mental Health Service Naasen
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