In-hospital paging systems: an effective method of communication between hospital staff in 2015?

Hdl Handle:
http://hdl.handle.net/10147/581643
Title:
In-hospital paging systems: an effective method of communication between hospital staff in 2015?
Authors:
Carey, B; O’Carroll-Lolait, C; Donlon, NE; McDermott, SJ; Lahiff, C; Byrne, D
Publisher:
Irish Medical Journal (IMJ)
Journal:
Irish Medical Journal (IMJ)
Issue Date:
Oct-2015
URI:
http://hdl.handle.net/10147/581643
Abstract:
Policies in relation to paging are designed to achieve effective in-hospital communication. This study recorded data in relation to pages received by interns over a two-week period. A survey was conducted assessing perceptions on paging and existing hospital policy. Four interns collected data in relation to 20 regular-day, 4 extended-day and 4 on-call (two weekday and two weekend) shifts (n=423 pages). Sixty-nine pages (16%) were made during pager-free periods. On average 3 minutes per hour were spent dealing with pages. Compliance with ISBAR ranged from 50.1% to 83.4%. Of the episodes where pages were made during protected times (n=85), 67% did not meet urgent criteria. While the majority of these pages were from nurses, they were less likely to violate the policy than other staff (relative risk 0.648, p=0.016). Efforts need to be made to ensure pager-free periods are respected in the interest of effective communication, staff morale and protected training time.
Item Type:
Article
Language:
en
Keywords:
COMMUNICATIONS TECHNOLOGY; COMMUNICATIONS DEVICES

Full metadata record

DC FieldValue Language
dc.contributor.authorCarey, Ben
dc.contributor.authorO’Carroll-Lolait, Cen
dc.contributor.authorDonlon, NEen
dc.contributor.authorMcDermott, SJen
dc.contributor.authorLahiff, Cen
dc.contributor.authorByrne, Den
dc.date.accessioned2015-11-03T16:43:26Zen
dc.date.available2015-11-03T16:43:26Zen
dc.date.issued2015-10en
dc.identifier.urihttp://hdl.handle.net/10147/581643en
dc.description.abstractPolicies in relation to paging are designed to achieve effective in-hospital communication. This study recorded data in relation to pages received by interns over a two-week period. A survey was conducted assessing perceptions on paging and existing hospital policy. Four interns collected data in relation to 20 regular-day, 4 extended-day and 4 on-call (two weekday and two weekend) shifts (n=423 pages). Sixty-nine pages (16%) were made during pager-free periods. On average 3 minutes per hour were spent dealing with pages. Compliance with ISBAR ranged from 50.1% to 83.4%. Of the episodes where pages were made during protected times (n=85), 67% did not meet urgent criteria. While the majority of these pages were from nurses, they were less likely to violate the policy than other staff (relative risk 0.648, p=0.016). Efforts need to be made to ensure pager-free periods are respected in the interest of effective communication, staff morale and protected training time.en
dc.language.isoenen
dc.publisherIrish Medical Journal (IMJ)en
dc.subjectCOMMUNICATIONS TECHNOLOGYen
dc.subjectCOMMUNICATIONS DEVICESen
dc.titleIn-hospital paging systems: an effective method of communication between hospital staff in 2015?en
dc.typeArticleen
dc.identifier.journalIrish Medical Journal (IMJ)en
dc.description.fundingNo fundingen
dc.description.provinceLeinsteren
dc.description.peer-reviewpeer-reviewen
All Items in Lenus, The Irish Health Repository are protected by copyright, with all rights reserved, unless otherwise indicated.