ISO 9000 Quality for health services in a hospital environment.

Hdl Handle:
http://hdl.handle.net/10147/265277
Title:
ISO 9000 Quality for health services in a hospital environment.
Authors:
National Standards Authority of Ireland (NSAI)
Publisher:
National Standard Authority of Ireland (NSAI)
Issue Date:
Jun-1995
URI:
http://hdl.handle.net/10147/265277
Item Type:
Report
Language:
en
Description:
The publication of the health strategy document "Shaping a Healthier Future" placed an onus on health service providers to meet the highest possible quality standards within the resources available. This led to enquiries to the National Standards Authority of Ireland (NSAI) regarding quality management systems standards such as ISO 9000 and how they could be used to the benefit of health service providers. It became evident that there was a need to clarify how such quality system standards could be applied to the complex and wide range of services provided by health service organisations. It was with this in mind that NSAI decided that it would be beneficial to all concerned if an interpretative document was available for the application of ISO 9000 in the health service sector. After wide consultation with representatives from all areas of the sector a working group was set up comprising of N5AI personnel and representatives from the medical, nursing and administrative functions of the health services. The initiative was supported by the Chief Executive Officers of the Health Boards and the voluntary hospitals. Due to the complexity and range of services within the health service sector the terms of reference of the working group was to develop an initial document which provided guidance for the application of ISO 9000 for the administrative aspects of hospital services. The guidelines produced here are complimentary to the ISO 9000 series of standards and are not to be taken as definitive or standards in their own right. It is also important to emphasise that neither the ISO 9000 series nor these guidelines deal with quality in terms of level or grade. They deal with the management and the assurance of quality. Quality levels are the responsibility of each individual service provider taking into account the nature and extent of their operations.
Keywords:
HEALTH POLICY; REGULATION; HEALTH SERVICES

Full metadata record

DC FieldValue Language
dc.contributor.authorNational Standards Authority of Ireland (NSAI)en_GB
dc.date.accessioned2013-01-14T14:05:29Z-
dc.date.available2013-01-14T14:05:29Z-
dc.date.issued1995-06-
dc.identifier.urihttp://hdl.handle.net/10147/265277-
dc.descriptionThe publication of the health strategy document "Shaping a Healthier Future" placed an onus on health service providers to meet the highest possible quality standards within the resources available. This led to enquiries to the National Standards Authority of Ireland (NSAI) regarding quality management systems standards such as ISO 9000 and how they could be used to the benefit of health service providers. It became evident that there was a need to clarify how such quality system standards could be applied to the complex and wide range of services provided by health service organisations. It was with this in mind that NSAI decided that it would be beneficial to all concerned if an interpretative document was available for the application of ISO 9000 in the health service sector. After wide consultation with representatives from all areas of the sector a working group was set up comprising of N5AI personnel and representatives from the medical, nursing and administrative functions of the health services. The initiative was supported by the Chief Executive Officers of the Health Boards and the voluntary hospitals. Due to the complexity and range of services within the health service sector the terms of reference of the working group was to develop an initial document which provided guidance for the application of ISO 9000 for the administrative aspects of hospital services. The guidelines produced here are complimentary to the ISO 9000 series of standards and are not to be taken as definitive or standards in their own right. It is also important to emphasise that neither the ISO 9000 series nor these guidelines deal with quality in terms of level or grade. They deal with the management and the assurance of quality. Quality levels are the responsibility of each individual service provider taking into account the nature and extent of their operations.en_GB
dc.language.isoenen
dc.publisherNational Standard Authority of Ireland (NSAI)en_GB
dc.subjectHEALTH POLICYen_GB
dc.subjectREGULATIONen_GB
dc.subjectHEALTH SERVICESen_GB
dc.titleISO 9000 Quality for health services in a hospital environment.en_GB
dc.typeReporten
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