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Irish Health Repository > Other Irish Health Organisations > Former Health Agencies > Health Services Resource Centre > Quality assurance in nursing

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Title: Quality assurance in nursing
Authors: Fitzsimons, Deirdre
Publisher: Institute of Public Administration (IPA)
Issue Date: Apr-1992
URI: http://hdl.handle.net/10147/251934
Type: Report
Language: en
Description: In the commercial world quality has to do with survival. But why should a nonprofit organisation operating in the health service need to establish service differentials with its competition in order to survive? Why bother to compete when people are queuing up for this service? These questions arise because some people consider it strange to spend resources on marketing a school or a hospital in Ireland. However, since the birth rate in Ireland has dropped, there are fewer pupils enrolling particularly in rural west of Ireland schools. The schools for the first time are competing for pupils and seek to avoid closure by encouraging more pupils through extra courses . Equally, some hospitals in Ireland are under threat of closure at the present time. If they had understood this threat five or ten years ago, a strategy of excellence in performance in patient care in a particular area of treatment might have protected them. An example of such excellence is a small hospital in Dublin which offers a specialist service and which was threatened with closure. One of the ways it avoided closure was to open a day care centre, to pioneer a five day service and provide services to patients specifically for the convenience of patients but not necessarily for staff. Most patients required once daily treatment . In the past this often meant occupying a bed in the hospital for weeks. Now patients can get their treatment at 8.00 a.m. before going to work.
Keywords: NURSING
HEALTH CARE
HEALTH SERVICES
QUALITY
Appears in Collections: Health Services Resource Centre

Please use this identifier to cite or link to this item: http://hdl.handle.net/10147/251934
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