Hdl Handle:
http://hdl.handle.net/10147/245173
Title:
A little less conversation, more action please!
Authors:
Scully, Patricia
Affiliation:
Midland Regional Hospital, Tullamore
Publisher:
Midland Regional Hospital, Tullamore
Issue Date:
20-Sep-2012
URI:
http://hdl.handle.net/10147/245173
Abstract:
Interruptions and distractions are significant factors in medication errors in the pharmacy environment. “Although only a small percentage of these errors cause harm, medication errors need to be minimised in an effort to improve patient safety1.” Due to the volume of telephone calls within the Regional Oncology Haematology Pharmacy (ROHP), we decided to analyse all phone calls over a secound three week period , the phonecalls were analysed in the same way using the same time frame and parameters. The recommendations from the previous study were applied . The staff in ROHDU were told which extensions were to be used when directing queries into ROHP. All go ahead confirmations were to be emailed to ROHP as apposed to ring through on the phone.
Item Type:
Conference Poster
Language:
en
Keywords:
PHARMACEUTICAL SERVICES; PHARMACY; MEDICATION MANAGEMENT; HOSPITALS; TELECOMMUNICATIONS
Local subject classification:
MEDICATION ERRORS

Full metadata record

DC FieldValue Language
dc.contributor.authorScully, Patriciaen_GB
dc.date.accessioned2012-09-20T08:21:33Z-
dc.date.available2012-09-20T08:21:33Z-
dc.date.issued2012-09-20-
dc.identifier.urihttp://hdl.handle.net/10147/245173-
dc.description.abstractInterruptions and distractions are significant factors in medication errors in the pharmacy environment. “Although only a small percentage of these errors cause harm, medication errors need to be minimised in an effort to improve patient safety1.” Due to the volume of telephone calls within the Regional Oncology Haematology Pharmacy (ROHP), we decided to analyse all phone calls over a secound three week period , the phonecalls were analysed in the same way using the same time frame and parameters. The recommendations from the previous study were applied . The staff in ROHDU were told which extensions were to be used when directing queries into ROHP. All go ahead confirmations were to be emailed to ROHP as apposed to ring through on the phone.en_GB
dc.language.isoenen
dc.publisherMidland Regional Hospital, Tullamoreen_GB
dc.subjectPHARMACEUTICAL SERVICESen_GB
dc.subjectPHARMACYen_GB
dc.subjectMEDICATION MANAGEMENTen_GB
dc.subjectHOSPITALSen_GB
dc.subjectTELECOMMUNICATIONSen_GB
dc.subject.otherMEDICATION ERRORSen_GB
dc.titleA little less conversation, more action please!en_GB
dc.typeConference Posteren
dc.contributor.departmentMidland Regional Hospital, Tullamoreen_GB
dc.description.provinceLeinsteren
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