Hdl Handle:
http://hdl.handle.net/10147/224588
Title:
Hospital libraries: stand up and be counted!
Authors:
Bennett, Breda; Madden, Anne
Affiliation:
The Library, St. Michael’s Hospital, Dun Laoghaire, Co. Dublin, Ireland. B.Bennett@stmichaels.ie
Citation:
Hospital libraries: stand up and be counted! 2011, 30 (2):178-88 Med Ref Serv Q
Journal:
Medical reference services quarterly
Issue Date:
2011
URI:
http://hdl.handle.net/10147/224588
DOI:
10.1080/02763869.2011.562801
PubMed ID:
21534117
Additional Links:
http://www.ncbi.nlm.nih.gov/pubmed/21534117
Abstract:
Hospital librarians must ensure they are contributing positively to the organization's goals and are proactive in meeting user needs while making the best use of scarce resources. Therefore, effective communication with library clients is essential. Client audits are useful tools, but response rates are often poor as the audit can get lost in the overwhelming amount of unsolicited mail received by clinical practitioners, who quickly become expert at selecting and culling. This column shares lessons learned through conducting the audit, highlights key findings from the audit itself, and examines ways to use the audit process to promote and develop a library's services.
Language:
en
Keywords:
Libraries, Hospital/Standards; Data Collection; Management Audit; Questionnaires
Local subject classification:
Health Libraries; Service Audit; Service improvement; Service evaluation
MeSH:
Data Collection; Libraries, Hospital; Management Audit; Marketing; Organizational Objectives; United States
ISSN:
1540-9597
Funding Source:
None
Funding Amount:
None
Funding Grant Number:
None
Research Methodology:
Online survey
Ethical Approval:
N/A
Planned completion Date:
2010
Start Date:
2009-06

Full metadata record

DC FieldValue Language
dc.contributor.authorBennett, Breda-
dc.contributor.authorMadden, Anne-
dc.date.accessioned2012-05-18T11:24:55Z-
dc.date.available2012-05-18T11:24:55Z-
dc.date.issued2011-
dc.identifier.citationHospital libraries: stand up and be counted! 2011, 30 (2):178-88 Med Ref Serv Q-
dc.identifier.issn1540-9597-
dc.identifier.pmid21534117-
dc.identifier.doi10.1080/02763869.2011.562801-
dc.identifier.urihttp://hdl.handle.net/10147/224588-
dc.description.abstractHospital librarians must ensure they are contributing positively to the organization's goals and are proactive in meeting user needs while making the best use of scarce resources. Therefore, effective communication with library clients is essential. Client audits are useful tools, but response rates are often poor as the audit can get lost in the overwhelming amount of unsolicited mail received by clinical practitioners, who quickly become expert at selecting and culling. This column shares lessons learned through conducting the audit, highlights key findings from the audit itself, and examines ways to use the audit process to promote and develop a library's services.-
dc.language.isoen-
dc.relation.urlhttp://www.ncbi.nlm.nih.gov/pubmed/21534117en_GB
dc.rightsArchived with thanks to Medical reference services quarterlyen_GB
dc.subjectLibraries, Hospital/Standardsen_GB
dc.subjectData Collectionen_GB
dc.subjectManagement Auditen_GB
dc.subjectQuestionnairesen_GB
dc.subject.meshData Collection-
dc.subject.meshLibraries, Hospital-
dc.subject.meshManagement Audit-
dc.subject.meshMarketing-
dc.subject.meshOrganizational Objectives-
dc.subject.meshUnited States-
dc.subject.otherHealth Librariesen_GB
dc.subject.otherService Auditen_GB
dc.subject.otherService improvementen_GB
dc.subject.otherService evaluationen_GB
dc.titleHospital libraries: stand up and be counted!en_GB
dc.contributor.departmentThe Library, St. Michael’s Hospital, Dun Laoghaire, Co. Dublin, Ireland. B.Bennett@stmichaels.ie-
dc.identifier.journalMedical reference services quarterly-
dc.type.qualificationlevelN/Aen
cr.funding.sourceNoneen_GB
cr.funding.amountNoneen_GB
cr.identifier.grantNoneen_GB
cr.methodologyOnline surveyen_GB
cr.approval.ethicalN/Aen
cr.date.planned2010-
cr.date.start2009-06-
dc.description.provinceLeinsteren

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