Implementation of a competency assessment tool for agency nurses working in an acute paediatric setting.

Hdl Handle:
http://hdl.handle.net/10147/207842
Title:
Implementation of a competency assessment tool for agency nurses working in an acute paediatric setting.
Authors:
Hennerby, Cathy; Joyce, Pauline
Affiliation:
St Paul's Services, Mater Hospital, Dublin, Ireland.
Citation:
J Nurs Manag. 2011 Mar;19(2):237-45. doi: 10.1111/j.1365-2834.2011.01223.x. Epub , 2011 Feb 14.
Journal:
Journal of nursing management
Issue Date:
1-Feb-2012
URI:
http://hdl.handle.net/10147/207842
DOI:
10.1111/j.1365-2834.2011.01223.x
PubMed ID:
21375627
Abstract:
AIM: This paper reports on the implementation of a competency assessment tool for registered general agency nurses working in an acute paediatric setting, using a change management framework. BACKGROUND: The increased number of registered general agency nurses working in an acute children's hospital alerted concerns around their competency in working with children. These concerns were initially raised via informal complaints about 'near misses', parental dissatisfaction, perceived competency weaknesses and rising cost associated with their use. METHOD: [Young's (2009) Journal of Organisational Change, 22, 524-548] nine-stage change framework was used to guide the implementation of the competency assessment tool within a paediatric acute care setting. IMPLICATIONS FOR NURSING MANAGEMENT: The ongoing success of the initiative, from a nurse manager's perspective, relies on structured communication with the agency provider before employing competent agency nurses. Sustainability of the change will depend on nurse managers' persistence in attending the concerns of those resisting the change while simultaneously supporting those championing the change. These key communication and supporting roles highlight the pivotal role held by nurse managers, as gate keepers, in safe-guarding children while in hospital. Leadership qualities of nurse managers will also be challenged in continuing to manage and drive the change where resistance might prevail.
Language:
eng
MeSH:
Acute Disease; Clinical Competence/*standards; Contract Services/*standards; Focus Groups; Health Care Surveys/*standards; Hospitals, Pediatric/*standards; Humans; *Leadership; Nursing Evaluation Research/*standards; Nursing, Supervisory/standards; Pediatric Nursing/*standards
ISSN:
1365-2834 (Electronic); 0966-0429 (Linking)

Full metadata record

DC FieldValue Language
dc.contributor.authorHennerby, Cathyen_GB
dc.contributor.authorJoyce, Paulineen_GB
dc.date.accessioned2012-02-01T11:08:51Z-
dc.date.available2012-02-01T11:08:51Z-
dc.date.issued2012-02-01T11:08:51Z-
dc.identifier.citationJ Nurs Manag. 2011 Mar;19(2):237-45. doi: 10.1111/j.1365-2834.2011.01223.x. Epub , 2011 Feb 14.en_GB
dc.identifier.issn1365-2834 (Electronic)en_GB
dc.identifier.issn0966-0429 (Linking)en_GB
dc.identifier.pmid21375627en_GB
dc.identifier.doi10.1111/j.1365-2834.2011.01223.xen_GB
dc.identifier.urihttp://hdl.handle.net/10147/207842-
dc.description.abstractAIM: This paper reports on the implementation of a competency assessment tool for registered general agency nurses working in an acute paediatric setting, using a change management framework. BACKGROUND: The increased number of registered general agency nurses working in an acute children's hospital alerted concerns around their competency in working with children. These concerns were initially raised via informal complaints about 'near misses', parental dissatisfaction, perceived competency weaknesses and rising cost associated with their use. METHOD: [Young's (2009) Journal of Organisational Change, 22, 524-548] nine-stage change framework was used to guide the implementation of the competency assessment tool within a paediatric acute care setting. IMPLICATIONS FOR NURSING MANAGEMENT: The ongoing success of the initiative, from a nurse manager's perspective, relies on structured communication with the agency provider before employing competent agency nurses. Sustainability of the change will depend on nurse managers' persistence in attending the concerns of those resisting the change while simultaneously supporting those championing the change. These key communication and supporting roles highlight the pivotal role held by nurse managers, as gate keepers, in safe-guarding children while in hospital. Leadership qualities of nurse managers will also be challenged in continuing to manage and drive the change where resistance might prevail.en_GB
dc.language.isoengen_GB
dc.subject.meshAcute Diseaseen_GB
dc.subject.meshClinical Competence/*standardsen_GB
dc.subject.meshContract Services/*standardsen_GB
dc.subject.meshFocus Groupsen_GB
dc.subject.meshHealth Care Surveys/*standardsen_GB
dc.subject.meshHospitals, Pediatric/*standardsen_GB
dc.subject.meshHumansen_GB
dc.subject.mesh*Leadershipen_GB
dc.subject.meshNursing Evaluation Research/*standardsen_GB
dc.subject.meshNursing, Supervisory/standardsen_GB
dc.subject.meshPediatric Nursing/*standardsen_GB
dc.titleImplementation of a competency assessment tool for agency nurses working in an acute paediatric setting.en_GB
dc.contributor.departmentSt Paul's Services, Mater Hospital, Dublin, Ireland.en_GB
dc.identifier.journalJournal of nursing managementen_GB
dc.description.provinceLeinster-

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