Implementation of a competency assessment tool for agency nurses working in an acute paediatric setting.
Affiliation
St Paul's Services, Mater Hospital, Dublin, Ireland.Issue Date
2012-02-01T11:08:51ZMeSH
Acute DiseaseClinical Competence/*standards
Contract Services/*standards
Focus Groups
Health Care Surveys/*standards
Hospitals, Pediatric/*standards
Humans
*Leadership
Nursing Evaluation Research/*standards
Nursing, Supervisory/standards
Pediatric Nursing/*standards
Metadata
Show full item recordCitation
J Nurs Manag. 2011 Mar;19(2):237-45. doi: 10.1111/j.1365-2834.2011.01223.x. Epub , 2011 Feb 14.Journal
Journal of nursing managementDOI
10.1111/j.1365-2834.2011.01223.xPubMed ID
21375627Abstract
AIM: This paper reports on the implementation of a competency assessment tool for registered general agency nurses working in an acute paediatric setting, using a change management framework. BACKGROUND: The increased number of registered general agency nurses working in an acute children's hospital alerted concerns around their competency in working with children. These concerns were initially raised via informal complaints about 'near misses', parental dissatisfaction, perceived competency weaknesses and rising cost associated with their use. METHOD: [Young's (2009) Journal of Organisational Change, 22, 524-548] nine-stage change framework was used to guide the implementation of the competency assessment tool within a paediatric acute care setting. IMPLICATIONS FOR NURSING MANAGEMENT: The ongoing success of the initiative, from a nurse manager's perspective, relies on structured communication with the agency provider before employing competent agency nurses. Sustainability of the change will depend on nurse managers' persistence in attending the concerns of those resisting the change while simultaneously supporting those championing the change. These key communication and supporting roles highlight the pivotal role held by nurse managers, as gate keepers, in safe-guarding children while in hospital. Leadership qualities of nurse managers will also be challenged in continuing to manage and drive the change where resistance might prevail.Language
engISSN
1365-2834 (Electronic)0966-0429 (Linking)
ae974a485f413a2113503eed53cd6c53
10.1111/j.1365-2834.2011.01223.x
Scopus Count
Collections
Related articles
- Sustained nurse home visiting in early childhood: exploring Australian nursing competencies.
- Authors: Kemp L, Anderson T, Travaglia J, Harris E
- Issue date: 2005 May-Jun
- Pain management competency evidenced by a survey of pediatric nurses' knowledge and attitudes.
- Authors: Rieman MT, Gordon M
- Issue date: 2007 Jul-Aug
- Development of competency inventory for registered nurses in the People's Republic of China: scale development.
- Authors: Liu M, Kunaiktikul W, Senaratana W, Tonmukayakul O, Eriksen L
- Issue date: 2007 Jul
- Leadership behaviors of pediatric nurse managers.
- Authors: Hern-Underwood M, Kenner CA
- Issue date: 1991 Nov-Dec
- Pediatric nurses' knowledge and attitudes survey regarding pain: a competency tool modification.
- Authors: Rieman MT, Gordon M, Marvin JM
- Issue date: 2007 Jul-Aug